Services Open sub-navigation Close sub-navigation.LastPass Password Manager Toggle sub-navigation.Duo Two-Factor Authentication Toggle sub-navigation.Training Resources Toggle sub-navigation.Technology Support Toggle sub-navigation.New to Georgetown? Toggle sub-navigation.Help and Training Toggle sub-navigation.Research Technologies Toggle sub-navigation.Educational Technologies Toggle sub-navigation.Academic Technology Toggle sub-navigation.Business Applications Toggle sub-navigation.Working Collaboratively Toggle sub-navigation.Ordering and Purchasing Toggle sub-navigation.NetIDs & Passwords Toggle sub-navigation.In a website, go to service.stonybrook.If, when updating Zoom, you receive an error message that the updates are disabled, create a ticket for assistance updating Zoom:.If prompted to update Zoom, follow the prompts to do so.(For some, but not all, Zoom updates, the zoom app will show a banner that A new version is available! Update at the top. Click your picture/initials in the top right corner, and click Check for Updates.Once the Zoom app opens, sign into the Zoom app, with SSO/NetID (or sign out and back in to be sure you're signed in with SSO).Find in your apps list and double click the icon to start the app. In the new window, click Applications.Right-click on the icon, then click New Finder Window.Scroll to the apps until you see Zoom, then click Start Zoom.
Click the down arrow, in the bottom left corner, to access All Apps.Double click on Start Zoom, to launch the application.In your apps list, scroll until you get to the Zoom folder.
However, the Zoom app on your computer doesn't update itself automatically, so manually check for and apply updates regularly (do the update in the app not at ). If you have issues updating Zoom, create a ticket.
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